bee98's Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction and Scope

bee98 ("we", "our", "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") applies to all individuals ("user", "you") who use the bee98.bar website.

The purpose of this Policy is to inform you with full transparency about what personal information bee98 collects from you, how it is used, how long it is retained, and under what circumstances it may be shared with third parties. By using this website, you are considered to have accepted the terms of this Policy.

To open an account and use the services on bee98, you must be 21 years of age or older. We do not knowingly collect information from any minor. If we become aware of such a case, that account is immediately closed and the relevant information is deleted.

2 What Information We Collect

2.1 Registration and Identity Verification Information

When creating an account, we collect the following information:

• Full name and date of birth
• Valid email address
• Mobile number (linked to a bKash, Nagad, or Rocket account)
• Password (stored in encrypted form — never visible in plain text)
• Identity document information (national ID or passport number, where applicable)

2.2 Financial Transaction Information

Payment information required for deposits and withdrawals. We currently support transactions via bKash, Nagad, Rocket, and bank transfer. Full financial account details are not stored on bee98's servers; only transaction confirmation records are kept.

2.3 Usage Information

The following information may be collected automatically while you use the platform:

• IP address and device identifier
• Browser type and version
• Pages visited, duration, and navigation patterns
• Gaming activity and betting history (for responsible gaming monitoring)
• Cookies and session tokens (see the Cookies section below)

2.4 Communication Information

When you contact us via our 24/7 live chat or email support, a record of that conversation may be retained for quality assurance and dispute resolution purposes.

3 Purpose and Legal Basis for Collecting Information

bee98 uses your information only for the following legitimate purposes:

1. Account Management: Completing the registration process, verifying identity, and ensuring account security.
2. Payment Processing: Processing deposit and withdrawal transactions and preventing financial fraud.
3. Customer Support: Answering your questions, resolving issues, and improving service quality.
4. Responsible Gaming: Monitoring your gaming behaviour to identify potentially problematic gaming patterns and provide necessary support.
5. Security and Fraud Prevention: Detecting and preventing account abuse, money laundering, and other unlawful activities.
6. Service Improvement: Using analytical data to improve the platform's functionality, usability, and content.
7. Legal Compliance: Maintaining records required under applicable laws and regulations.

We do not use your information for purposes beyond those listed above. If your information is to be used for any new purpose, you will be notified separately and your consent will be obtained where required.

4 Sharing and Disclosure of Information

bee98 does not under any circumstances sell, rent, or transfer your personal information to third parties for marketing or advertising purposes. Information may only be shared in the following limited circumstances:

4.1 Service Providers

Trusted third-party providers involved in payment processing (bKash, Nagad, Rocket, and banks), cybersecurity, and technical operation of the platform may have limited access to certain information. These providers are bound by strict confidentiality agreements with bee98 and may not use the information they receive for any other purpose.

4.2 Legal Requirements

bee98 may be required to provide information pursuant to a court order, a lawful request from an investigating authority, or a mandatory disclosure under applicable law. In such cases, we will endeavour to notify you in advance where legally possible.

4.3 Business Asset Transfers

Information may be transferred in the event of a merger, acquisition, or asset sale. In such circumstances, the new operator will be required to maintain protections equivalent to those in this Policy.

5 Technical Measures for Data Security

bee98 follows a multi-layered security framework to protect your information:

• SSL/TLS Encryption: All data transmitted between the website and the user's browser is encrypted using industry-standard TLS protocols.
• Password Hashing: Your password is not stored directly; it is stored through a strong cryptographic hash function.
• Firewall and Intrusion Detection: Advanced firewalls and real-time intrusion detection systems are active at the server level.
• Access Controls: Only staff members who require access for their job function are granted access to specific data. Every access is logged.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Data Backup: Data is regularly backed up in a secure environment.

Despite these protective measures, no method of transmitting or storing data over the internet can be claimed to be completely secure. However, bee98 always makes every effort to keep your information protected.

6 Data Retention Period

bee98 retains personal information only for as long as necessary. The specific period depends on the type and purpose of the information:

• Account Information: For the duration the account is active, and for as long as required to meet legal obligations after it is closed.
• Financial Transaction Records: For the minimum period prescribed by financial regulations.
• Customer Support Communications: For a defined period, taking into account the potential need for dispute resolution.
• Usage Log Data: Deleted after the need for security analysis has been met.

Once the defined retention period expires, data is securely deleted or anonymised.

7 Cookies and Similar Technologies

The bee98 website uses cookies and similar technologies. Cookies are small text files stored in your browser or on your device.

7.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and secure navigation. Without these, the platform cannot function properly.
• Functionality Cookies: Used to remember your preferences, such as language settings.
• Analytics Cookies: Collect anonymous statistics to help us understand which parts of the site are most used.

7.2 Cookie Controls

You can manage whether to accept or reject cookies through your browser settings. However, disabling essential cookies may limit some functionality of the site.

8 Your Rights

As a user of the bee98 platform, you have the following rights over your own information:

• Right of Access: The right to request a copy of the information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (some information may need to be retained due to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
• Right to Object: The right to object to the processing of your information for specific purposes.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format where applicable.

To exercise these rights, please contact our support team. Requests will be responded to within a reasonable time of receipt.

9 Privacy of Children and Minors

bee98's services are intended solely for individuals aged 21 or older. We do not intentionally collect personal information from any minor.

Our registration process includes age verification steps. If it comes to our attention that a minor has created an account, that account will be immediately deactivated and all related information will be deleted.

If you suspect that your child or another minor you know is using our platform, please contact us.

10 Note on Third-Party Websites

The bee98 website may contain links to third-party websites. This Policy applies only to bee98.bar. Upon visiting another website, that site's own privacy policy will apply, and bee98 bears no responsibility in that regard.

You are advised to read the privacy policy of any third-party website before visiting it.

11 Policy Changes and Updates

bee98 reserves the right to periodically review and update this Privacy Policy as needed. Changes may occur due to expansion of service scope, technological changes, or legal requirements.

For any significant changes, we will notify you in the following ways:

• An updated version will be published on this page.
• Registered account holders may be notified by email.
• The date of the change will be noted at the top of the page.

Continued use of the platform after any changes will be considered acceptance of the updated Policy. The latest version of the Policy will always be available on this page.

12 Contact Us

If you have any questions or comments about this Privacy Policy, or wish to exercise your rights over your information, please contact us: