Frequently Asked Questions
Answers to all your questions about bee98
From VIP cashback and withdrawals to account security and technical issues — the straightforward answers to the questions you have about bee98 are all laid out on this page.
The questions that come up most when using bee98 have been grouped into four categories and brought together on this FAQ page. You will find everything here: VIP benefits and weekly cashback, deposit and withdrawal rules, how to keep your account secure, and what to do if you run into issues on mobile or in your browser. If you cannot find the answer to a question, our 24/7 support team is always ready to help.
VIP & Cashback
Each week, cashback is calculated at a fixed rate on your total bets and credited directly to your bee98 account. The cashback rate depends on your VIP level — from Bronze through Diamond, each level has its own rate. The credited cashback can be used as account balance.
bee98 has five VIP levels in total:
- Bronze Bronze — up to 0.2% weekly cashback
- Silver Silver — up to 0.4% weekly cashback
- Gold Gold — up to 0.6% weekly cashback
- Platinum Platinum — up to 0.8% weekly cashback
- Diamond Diamond — up to 1.0% weekly cashback
The simplest way to move up a VIP level is to keep playing regularly. The more active you are — betting across different games, making deposits, and spending time on the platform — the faster you build your way to the next level. Each time you level up, your cashback rate increases and additional benefits become available.
Higher VIP levels come with several benefits on top of the weekly cashback. These include priority withdrawal processing, dedicated support assistance, early access to special promotions, and higher limit privileges. Diamond level members enjoy the most benefits of all.
Weekly VIP cashback generally becomes eligible for withdrawal only after meeting a specified wagering requirement. The exact requirement depends on your VIP level and account status. For full details, read the site's terms and conditions or contact the bee98 support team directly.
Account Security
A strong password should include uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). A password of at least 12 characters is recommended. Do not use your name, date of birth, or phone number as a password. Never reuse a password from another site on bee98.
The real bee98 website address is bee98.bar. If a site's URL differs from this — such as bee-98.com, bee98.live, or b-ee98.bar — it may be fake. Never enter your login details or payment information on those sites. Always check the correct domain and the HTTPS lock icon in your browser's address bar to be sure.
Yes. bee98 keeps all data secured with SSL encryption technology. This means your personal information, password, and transaction details cannot be accessed by third parties. When you open the site in a browser, you will see a lock (🔒) icon in the address bar, confirming the connection is secure.
If you suspect your account security has been compromised, change your password immediately. Then contact bee98's live chat support and report the issue. The support team will review recent account activity and take the necessary steps. You will also find an option to log out from any suspicious devices.
bee98 operates as a secure and reliable platform, working with reputable game providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe. These providers ensure fair gaming through independent audits. All transactions on the site are SSL-secured, and every game outcome is determined by a Random Number Generator (RNG).
Withdrawals
The minimum withdrawal amount on bee98 is ৳800. Withdrawal requests below this amount are not possible. For deposits, however, the minimum is just ৳100, which applies across all payment methods. Withdrawals can be made via bKash, Nagad, Rocket, or bank transfer.
Withdrawal processing on bee98 is generally completed within 30 minutes to 3 hours. Once the request is verified and approved, the funds are sent to the chosen payment method (bKash, Nagad, Rocket, or bank). Using a mobile wallet is the most convenient option for faster clearance.
No. Under bee98's policy, withdrawals can only be made to a mobile wallet (bKash, Nagad, or Rocket) or personal bank account registered in the account holder's own name. Withdrawal requests to third-party accounts are not accepted, as this is necessary to ensure security.
bee98's withdrawal process runs seven days a week, 24 hours a day. Even at night or on weekends, funds are generally received within 30 minutes to 3 hours. Occasionally, under exceptional circumstances, it may take slightly longer — in that case, you will be notified via live chat.
The wagering requirement for bee98's welcome bonus is 10 times the bonus amount — on the bonus amount only, not the deposit. Example: deposit ৳1,000 and receive a ৳1,500 bonus; after completing ৳1,500 × 10 = ৳15,000 in bets, winnings from the bonus can be withdrawn. Once wagering is complete, the standard withdrawal rules apply.
Devices & Technical Issues
If the connection is lost, bee98's system automatically saves the state of that game round. When you reconnect, you can generally resume from where you left off. If there is any uncertainty about the outcome of a round, contact support via live chat right away — the team will check the game log and resolve the matter.
First, clear your browser's cache and cookies. In Chrome: three-dot menu → Settings → Privacy and Security → Clear browsing data. In Safari: Settings → Safari → Clear History and Website Data. Then reload the page. If the problem persists, update your browser or try a different one.
Yes, bee98 can easily be added to your home screen. On Android, open the site in Chrome, then select "Add to Home Screen" from the menu. On iPhone, tap the share button in Safari and choose "Add to Home Screen". This creates an app-like shortcut — no separate app download is needed.
bee98 is fully mobile-friendly. The site works smoothly from any modern smartphone browser — Chrome, Firefox, Safari, or Samsung Internet. The pages, game lobby, and payment forms are all optimised for smaller screens. No separate app download is required.
bee98 runs on any device — Android smartphones, iPhones, Windows laptops or desktops, Macs, and tablets. All you need is an updated browser and an active internet connection. For the best experience, a 4G or Wi-Fi connection gives the best results.
Still have a question?
Our support team is available seven days a week, 24 hours a day, to assist you in both Bengali and English. Chat with us live directly or reach out by email — whichever is more convenient for you.
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